had a great stay at rafayel hotel, the river view was super nice and the room was spacious n clean. breakfast was awesomely good with plenty choices. loved the spa facilities, they were really relaxing and comfy. the staff were mostly friendly n helpful. location was really convenient for exploring london.

the mattress wasn't as comfy as i hoped, felt a bit cheap. internet was slow at times which was annoyin.

A fantastic stay at Rafayel while exploring London. The room offered a breathtaking view of the Thames, and the staff provided exceptional service. The dining experience was delightful, especially at the restaurant. the mattress needed improvement for ultimate comfort.

Spacious and Comfortable Stay

I had a delightful stay in a spacious deluxe double room with stunning river views and comfortable bedding. The breakfast was diverse and fresh, and the staff provided excellent service throughout my visit. The spa facilities were a perfect way to unwind after exploring the city, although the mattress could use some improvement for better comfort.

I truly appreciated the elegant decor and serene ambiance of Rafayel Hotel & Spa, which made my stay exceptionally pleasant. The staff were particularly accommodating, ensuring easy access to all areas, perfect for enjoying my time as a senior traveler.

A lift upgrade could improve accessibility.

i had such a great time at this hotel. the spacious deluxe double room exceeded my expectations with its stunning river views and comfortable bedding. the spa was an excellent way to unwind after exploring london.

the wifi connection was spotty at times.

Do recommend for a mini-vacation

Comfortable room, delightful ambiance, enjoyed the spacious shower and relaxing hot tub during my stay, and the free shuttle service made exploring the city a breeze.

There was a lack of warmth from the staff which detracted from the overall experience.

rafayel is one of the best kept secrets! the large deluxe double room was spacious and comfortable. the location by the river is lovely, and the amenities like the spa and sauna were perfect for relaxation. plus, the facial service was heavenly!

can recommend

Spacious room with a lovely view of the river. Breakfast choices were awesome. Noise from the courtyard was annoying at times. Enjoyed the spa facilities and the nearby walking tours were a great experience.

The spa was fantastic, and the jacuzzi was just perfect for unwinding. I loved the spacious room vibe.

I stayed in the Premium Deluxe Double Room. The room was huge! Super spacious and the bathroom was amazing, with a jacuzzi. Great touch! Staff were friendly and helpful too. Bed was comfy, which is always a plus. No major complaints, just really enjoyed the vibe of the place.

Charming Stay with Unforgettable Views

I enjoyed a lovely three-night stay, where the staff's warmth made me feel at home. The room featured a delightful TV in the bathtub—a nice surprise! For a memorable meal, don't miss out on the freshly baked naan. it truly elevates the dining experience. Perfect for a relaxed getaway!

Had a lovely spacious room with a brilliant view of the water, and the bathroom was simply huge! The jacuzzi area was super clean and felt very private—like my own little sanctuary! Totally worth the price!

My room's lighting was as bright as a poorly lit theater, and the Wi-Fi was slower than a snail on holiday! Not exactly the smoothest stay.

Best stay ever!

Such a dreamy stay! The room had an amazing view of the Thames, and the huge jacuzzi was a treat! Staff was super friendly and helped us with everything. The restaurant has fab food. we loved our dinner there! Only wish check-in was smoother. Definitely going back!

Great mix of spacious rooms and modern aesthetics. The sleek design and eco-friendly vibe create a distinct atmosphere that stands out.

The spa experience fell short due to restricted hours, limiting access for evening guests. I struggled with noise disturbances from the restaurant below during the night. even after midnight, staff conversations carried through the thin walls. Breakfast lacked variety, getting repetitive with the warm options, while the mattress felt like it needed an upgrade.

The Standard Double Room was decent, but noise from the road made it hard to relax at night. Breakfast options were quite good, featuring tasty Bernese Fries. a disappointing experience arose due to poor communication regarding the spa hours, which cut into my planned enjoyment. the unexpected parking charge felt unjust after a brief stay due to a family emergency, and the lack of empathetic service during check-out was disheartening.